FAQ’S
General
No, Kraft Screen & Door no longer does window washing.
Yes, Kraft Screen & Door has a minimum charge of $200.00 which includes a $50.00 on site fee.
No, as long as your order totals at least $150.00 in product plus the $50.00 on site fee you are not charged anything extra. If your product is less than $150.00 plus the $50.00 onsite fee, you will be charged the minimum of $200.00.
No, but Kraft Screen & Door does replace window screens.
Yes, Kraft Screen & Door charges a 3% Credit Card Processing Fee (surcharge fee) on all credit card payments. This fee is not applied to other payment types, such as: Debit Cards, Cash or Checks.
Window and Door Screens
No, we do not take measurements over the phone. However, we now have a way for customers to order window and patio door screens online, providing their own measurements for a discounted rate. The customer will take responsibility for the measurements being correct.
Please click this link: Shop.
We have standard pricing for all window screens, the price is determined by the type of hardware your screen needs, not the size.
In most cases no. We have several standard color options for each different sized frame.
Yes. You have several options including two storm doors, retractable screens that meet in the middle, and one retractable screen that spans the width of both doors.
Door Installation
Measure typically takes 1-2 weeks and the install depending on the product and season usually takes 3-4 weeks.
Doors are not scheduled until the product is received by Home Depot (if you’re a Home Depot customer) or Kraft.
Interior, Exterior, Patio Sliding Doors, French Doors, Barn Doors
No, we currently do not install pocket doors.
No, we do not work on commercial doors/building due to the frame work required.
Yes, conversion can work both ways. From a slider to French or a French to a slider.
